We may, from time to time, amend them. In this case, we will post the new terms here.
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Black Friday Promo Vouchers - All vouchers with the expiry date of 27th March 2024.
These terms and conditions ("Terms") apply to the usage of vouchers issued by [Andrew Brownsword], hereinafter referred to as "the Company." By redeeming a voucher, you agree to abide by these Terms and any additional instructions or restrictions provided with the voucher.
Validity Period
This voucher is valid from January 1st, 2024, until March 27th, 2024, subject to availability. Please note that this offer is not valid on special event dates, including but not limited to Bank Holidays.
Applicability
Vouchers can be redeemed against full-priced food items only. They are not applicable to any other products or services offered by the Company.
Non-Stackable Offer
This voucher cannot be used in conjunction with any other special offer, discount, or promotion unless explicitly stated otherwise by the Company.
Redemption
To redeem a voucher, please present it to our staff when making your purchase. The voucher will be applied to the total cost of the eligible food items in your order.
No Cash Value
Vouchers hold no cash value and are not transferable or refundable. They may only be used as a means of redemption for specified full-priced food items during the valid period.
Lost or Stolen Vouchers
The Company is not responsible for lost or stolen vouchers. Treat your voucher as you would cash, as replacements will not be issued.
Alterations and Cancellation
The Company reserves the right to alter or cancel this voucher offer at any time without prior notice. In the event of cancellation, all unredeemed vouchers will become void.
Compliance with Terms
By redeeming a voucher, you acknowledge and accept these Terms and agree to comply with them. Failure to adhere to these Terms may result in the invalidation of the voucher.
Contact Information
For any inquiries or concerns related to voucher usage or these Terms and Conditions, please contact info@brownswordhotels.co.uk.
Reservations
In order to avoid any misunderstandings regarding reservations, the following are our terms and conditions of trading. All reservations are accepted on the basis of these terms and conditions.
All reservations made at Amberley Castle are held on an option basis until the hotel receives confirmation.
In order to confirm a reservation, a debit or credit card is required as a guarantee.
Amberley Castle reserves the right to require payment of a deposit to a predetermined amount, as specified at the time of reservation to secure all bookings. In the event that a cancellation fee needs to be implemented, the deposit becomes non-refundable and will be set against the cancellation fee. The balance will be charged to the credit card used to guarantee the booking.
On arrival at the hotel, guests may be required to provide a credit/debit card for pre-authorisation which will be the equivalent to the total amount outstanding for the accommodation. The pre-authorisation is not a charge and no funds will be debited from your account until your departure. For further details about pre-authorisations please ask at reception or call the hotel prior to arrival.
Cheques and travellers cheques are not accepted as payment.
All non UK travellers must present a passport on arrival to Reception
Fully flexible with free cancellation up to 4pm, 3 days before arrival. After this the full stay will be charged. No deposit needed, simply provide a credit/debit card to secure your reservation with a pre-authorisation taken ahead of arrival for card validation.
Cancellation Policy - Advance Purchase
Pre-payment to secure our best rates at the time of booking. Payment is non-refundable and non-transferable. With this in mind, it may be advisable to take out holiday insurance.
Cancellation Policy - Booking Provider
Please see the cancellation policy with your booking provider for full terms & conditions. Cancellations must be placed through your booking provider.
Rates
All rates quoted are inclusive of 20% VAT
Group & Multiple-night Bookings
N.B room nights are: number of rooms x number of nights (e.g. 6 rooms x 3 nights = 18 room nights).
10 – 20 room nights in total
Fully flexible with free cancellation up to 4pm, 14 days before arrival. After this the full stay will be charged. No deposit needed initially, simply provide a credit/debit card to secure your reservation with the full payment taken 14 days before arrival.
4+ rooms per night or 20+ room nights in total
Payment for the full stay is required at the time of booking to secure your reservation or contracted under our Group Terms & Conditions. Payment is non-refundable and non-transferable. With this in mind, it may be advisable to take out holiday insurance.
Children
Children of all ages are welcome to stay at Amberley Castle and infants (aged 0 - 2) stay for free. Children (aged 3 - 16) will be on the same rate (e.g. bed & breakfast) as the adults on their reservation.
Find out more about families at Amberley Castle.
Restaurant Reservations
The dress code for the dining room is smart casual, with no jeans or trainers.
Children are welcome to join us in the restaurant until 8.00pm, with last orders being placed by 7.00pm. As well as The Garden Menu for V.I.L.P (very important little people) smaller portions can be enjoyed from any of our 'grown up' menus.
Christmas & New Year's Eve
A non-refundable deposit of £500 is required to secure the reservation with full pre-payment by 1st November for both our Christmas package and New Year package. In the unfortunate event you have to cancel your confirmed booking after 1st November, the full package rate will be charged. With this in mind, we do strongly suggest that you take out holiday insurance.
bLACK FRIDAY GIFT VOUCHERS
These terms and conditions ("Terms") apply to the usage of vouchers issued by [Andrew Brownsword], hereinafter referred to as "the Company." By redeeming a voucher, you agree to abide by these Terms and any additional instructions or restrictions provided with the voucher.
This voucher is valid from January 1st 2024, until March 27th 2024, subject to availability. Please note that this offer is not valid on special event dates, including but not limited to Bank Holidays.
Vouchers can be redeemed against full-priced food items only. They are not applicable to any other products or services offered by the Company.
This voucher cannot be used in conjunction with any other special offer, discount, or promotion unless explicitly stated otherwise by the Company.
To redeem a voucher, please present it to our staff when making your purchase. The voucher will be applied to the total cost of the eligible food items in your order.
Vouchers hold no cash value and are not transferable or refundable. They may only be used as a means of redemption for specified full-priced food items during the valid period.
The Company is not responsible for lost or stolen vouchers. Treat your voucher as you would cash, as replacements will not be issued.
The Company reserves the right to alter or cancel this voucher offer at any time without prior notice. In the event of cancellation, all unredeemed vouchers will become void.
By redeeming a voucher, you acknowledge and accept these Terms and agree to comply with them. Failure to adhere to these Terms may result in the invalidation of the voucher.
For any inquiries or concerns related to voucher usage or these Terms and Conditions, please contact our customer service team.info@brownswordhotels.co.uk